Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • China : 7 - 15 business days
  • United Kingdom : 1 - 4 business days
  • North America : 6 - 12 business days
  • Europe : 5 - 9 business days
  • Australia, New Zealand and Oceania : 7 - 15 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 7 days of delivery

Ship items back to me within: 21 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Frequently Asked Questions

Sizing details

Information about sizing is always available in the description of each item. If you need further assistance, we are always happy to help :)

Gift wrapping and packaging

Gift wrapping is available for an additional £3 which includes a gift card with your personal note. You can select this add on option at checkout.

Wholesale availability

We can provide wholesale orders! Please contact us directly for further information. We look forward to hearing from you 🙏

Custom and personalised orders

Unfortunately we do not take custom orders, but we are always happy to receive requests for future designs ✂️

Legal imprint